All customer accounts require a valid form of identification. If you are using your passport as identification, an additional document (such as bank statement, utility bill, etc..) containing your current address must also be provided in order to open an account with customer.


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DO NOT FORGET TO SEND US A COPY OF YOUR PHOTO ID & PROOF OF ADDRESS. The Australian Anti-Money Laundering and Countering Financing of Terrorism Act 2006 (AML/CTF Act) require us to obtain, verify and record information that identifies each person to whom we provide certain types of services.

Identification Documents: Australian Driver’s License, Passport

Proof of Address: Australian Driver’s License, Bank Letter, Bank Statement, Utility Bill, Tenancy Agreement or a Letter from The Government Body (i.e. Letter from ATO)

Please upload copies of your Identificatin and Proof of Address Documents or send to